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Website Privacy Notice & Cookie Policy

At Irving & Irving Associates (IIA) Limited, we take the issue of privacy extremely seriously. This privacy policy explains how we use any personal information we collect about you when you use our website www.irvingandirving.com and will tell you about your privacy rights and how the law protects you. It is important that you read this privacy notice together with any other notices (either privacy notices or fair processing notices) we may provide you on specific occasions when we are collecting or processing personal information about you, so that you are fully aware of how and why we are using your information. This privacy notice supplements any other notices and is not intended to override them.

IIA Limited is the information controller and is responsible for your personal information (“IIA”, “we”, “us” or “our” in this privacy notice). We are registered with the Information Commissioner’s Office (registration number Z1165535).

What information do we collect about you?

We may collect and process the following:

We may also collect, use and share statistics based on the information collected on our websites. Statistics are not considered personal information in law as they do not directly or indirectly reveal your identity.  For example, we may create statistics on website usage to calculate the percentage of users accessing a specific website feature. However, where you can still be identified, whether directly or indirectly, as a result of the statistic being combined with your personal information, this privacy policy will apply. We do not collect special types of data about you on our websites (this includes details about your ethnicity or race, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric information). Nor do we collect any information about criminal convictions and offences.

How will we use the information about you?

We will only use your Information when the law allows us to. Most commonly, we will use personal information collected from our website either in order to enter into a contract with you, when it is our legitimate interest or when you consent to it. A legitimate interest is when we have a business or commercial reason to use your information. However, it must not unfairly go against what is right and best for you.

  1. Where you have subscribed to our Newsletter Subscriber List, we will use your personal data to email you each edition of the Newsletter – you will have the option to unsubscribe whenever you feel the content is no longer of interest to you as we are relying on your consent (please note that we will not share your email address with others for any purposes here);
  2. Where you have contacted us with a query:
    • we will use your personal information to contact you as it is necessary to protect our legitimate interests – this is to provide you with good customer service, perhaps giving you additional information on how we can support you and we hope this will lead to us working together in the near future; and
    • when you contact us with the intention to enter into a contract with us, we will then respond to your query on the basis of contractual necessity.

For information about personal information we collect when applying cookies (or similar technology), please see our Cookie Policy.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note: we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 

How to withdraw your consent

You can withdraw your consent at any time. Please contact us if you want to do so. If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.

Sharing information about you with others

IIA Limited works with third parties who provide services which include:

Your rights

The following rights are available to you:

  1. Access: You have the right to request a copy of the information that we hold about you.
  2. Correction: We want to make sure that your personal information is accurate and up to date. You may ask us to check and correct information you think is inaccurate.
  3. Erasure: You have the right to ask us to delete or remove personal information where there is no good reason for us continuing to process it and/or where you have exercised your right to object to processing (see below).
  4. Object to processing: This relates to situations where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  5. Restriction of processing: You have the right to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  6. Transfer: You have the right to request the transfer of your personal information to another party. You do not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. In order to consider your request, we may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We try to respond to all legitimate requests within 5 working days. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the websites and to compile statistical reports on website activity.  You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. Please see our Cookie Policy (below).

Other Websites

Our website contains links to other websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. This privacy policy only applies to our website so when you link to other websites or enable connections, you should read their own privacy policies.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, associates, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and Information Commissioner’s Office of a breach where we are legally required to do so.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was issued on 25 May 2018. We may also notify you in other ways from time to time about the processing of your personal information. The Director of IIA Ltd is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below:

Please note that there may be some reasons why we need to keep and use your personal information which mean that we might not be in a position to respond favourably to every request. You should however let us know if you think we should not be using your personal information and we will review. If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal information, or request that we transfer a copy of your personal information to another party, please email us on enquiries@irvingandirving.com clarifying your request(s).

You have the right to make a complaint at any time to the Information Commissioner’s office (ICO), the UK supervisory authority for information protection issues (https://ico.org.uk/concerns/). We would, however, appreciate the chance to deal with your concerns so please  contact us in the first instance.

Cookie Policy

Our website www.irvingandirving.com uses cookies to help provide you with a good browsing experience and also help us to continually improve our website. By continuing to browse our website, you are agreeing to use our cookies. Cookies are small text files that are placed on your computer by websites you visit. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This cookie policy was last updated on 25 May 2018.

What we do not do

We do not correlate any information obtained from cookies with data about individual users. We also do not share the cookie information with any third party for advertising purposes.

There are different types of cookies

What information do we collect?

Cookies will allow us to collect information about:

How to block cookies

You don’t have to accept cookies if you don’t want to. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.