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Developed by thought leaders in change management, LaMarsh & Associates, the Managed Change™ approach has been used for the past two decades to support companies such as American Express, Bank of Montreal, Caterpillar, Ford Motor Company, Helene Curtis, Hewlett Packard, IBM and Kraft Foods operationalise and successfully implement major organisational change.

Managed Change™ brings the organisational and people sides of change together into a robust framework that helps make sense of change processes and supports a systematic and disciplined approach to change management. It is suited to change projects of all types and can easily be integrated with project management methodologies.

 
 

Following a problem-solving cycle, the tools of Managed Change™ enable you to:

  • Identify the change, including the business case for why the current state is no longer viable, what the desired state looks like and what changes are required
  • Prepare for the change, by identifying and assessing the key stakeholders, determining the degree of risk presented by culture and history and identifying and assessing the potential for resistance
  • Plan the change, by designing the key change systems of communication, learning and reward
  • Implement the change, through appropriate change strategies and tactics
  • Sustain the change, to avoid slippage back to the ‘old way’


As a key associate firm of LaMarsh in Europe, we use the Managed Change™ approach to inform our own consulting practice as well as helping others learn about the approach and apply the framework and tools to their change programmes.

Read our case studies to find out more.

To learn about how the originators of Managed Change™ have applied the approach, visit www.lamarsh.com.

To find out more about other change management resources, visit www.change-management.com.

Managed Change™ is a registered trademark of LaMarsh & Associates, Inc